caseinfo.njchildsupport.org

Change Pin You must select a new, permanent PIN to replace your temporary PIN. Change PIN Form Current PIN: New 4 digit PIN: Confirm New PIN: First Time User Verification Step 1 Step 2 Step 3 All fields required. Step 1 Case ID: SSN Last 4 Digits: Date of Birth: Forgot PIN or Member ID Please call 1-877-NJKIDS1 to get help retrieving your Member ID or PIN. Notices End of Year Statements 2019 End of Year statements are now available for child support customers by logging into the customer portal at www.njchildsupport.org . Tax Filing Assistance As tax season approaches, New Jersey residents may be eligible for the NJ Earned Income Tax Credit (EITC), a cash-back tax credit that puts money back into the pockets of low to moderate income families. To find out more, visit: https://www.state.nj.us/treasury/taxation/eitc/knoweitc.shtml Also, NJ 2-1-1 helps connect people with Volunteer Income Tax Assistance (VITA)—free tax filing assistance from IRS certified volunteers who know all about the tax credits that are vital to families and individuals who are struggling to make ends meet. For more information, go to www.nj211.org/nj-vita-centers . Your Case Information WARNING: You are only authorized to view a case to which you are a party. Any access to other cases constitutes unauthorized access. By clicking below you are acknowledging that you understand and agree to these terms. Log in Form If you already have a Member ID and PIN, you can enter your information below to access your case information. If you have received a Member ID and temporary PIN in the mail, you can enter that information below to create a permanent PIN and login to access your case information. Member ID: PIN: Forgot PIN / Forgot Member ID For clients with cases who did not receive a Member ID and temporary PIN in the mail please click below to establish a permanent PIN and receive your Member ID. - NEW - Beginning Friday, August 23, you can access your case information faster and easier when using the Interactive Voice Response system by choosing the voice recognition option. When you call 1-877-NJKIDS1, say access my case, then enter your member ID and PIN. Once verified by our system, you will be given the option to enroll. If you select yes, you will be asked to repeat a sequence of numbers to verify your "voiceprint" . Once enrolled, your phone number and pass phrase will be saved for future calls, giving you greater security and convenience--and you won't need to enter your member ID and PIN for future calls. The system instead will recognize the phone number you used to enroll and will prompt you to speak a pass phrase which will verify your voice to identify you as the caller. Update for child support EPPICard holders who may have been affected by the recent Target Department store credit and debit card security breach. In light of the security breach involving Target Corporation, all New Jersey Child Support customers who made any EPPICard purchases at a Target store from November 27, 2013 to December 15, 2013 will have their current EPPICard deactivated effective January 2, 2014 and a new EPPICard automatically reissued. On January 2, 2014, NJ Child Support customers who made purchases with their EPPICard at a Target store during the timeframe mentioned above, will be notified via phone and/or email that their current debit card is deactivated and that a new debit card is being reissued in the mail. Please note that every effort shall be made to expedite the replacement of your debit card. We sincerely apologize for any inconvenience this may cause and are taking this action to protect your child support payments from fraudulent activity. For any questions related to this security breach or the EPPICard� MasterCard�, cardholders should call the Customer Service toll free number at 1-866-461-4094 . Customer Service is available 24 hours a day, 7 days a week. -- COPYRIGHT ©2020 NJ CHILD SUPPORT. ALL RIGHTS RESERVED....